Privacy Policy

This Privacy Policy explains how Unicorn Cab collects, uses, stores, and shares information when you use our website, submit a trip request, contact us by phone or email, or otherwise interact with our services.

This page applies to information collected through the Unicorn Cab website and related communication channels used to coordinate taxi, airport transfer, outstation, and pilgrimage bookings.

When you submit a request through our website, we may collect details such as your name, phone number, country code, pickup point, destination, travel dates, traveller count, and preferred vehicle type.

When you contact us directly, we may also receive information you choose to share in calls, messages, or emails, including route details, booking requirements, and follow-up preferences.

The website may also collect limited technical or usage information through standard web technologies and third-party tools used for performance measurement, site administration, and security.

We use your information to respond to inquiries, confirm route details, recommend suitable vehicles, coordinate bookings, provide customer support, and communicate about requested services.

We may also use information to improve website content, understand how visitors use the site, protect against misuse, and maintain service quality.

We do not use your submitted trip request data for unrelated sale or disclosure of personal information.

Our website may use cookies or similar technologies that are necessary for site operation, performance monitoring, and understanding traffic patterns.

The site also includes Google Tag Manager. That tool helps manage measurement and marketing tags, and those tags may collect device, browser, and interaction data depending on how they are configured over time.

You can manage cookies through your browser settings, although disabling some technologies may affect parts of the site experience.

We may share information with service providers or platforms used to operate our website, manage communication, or process booking-related workflows, but only to the extent reasonably necessary for those services.

For example, trip inquiry information submitted through the website may be sent by email to our team so we can respond to your booking request.

We may also disclose information when required by law, to protect our rights, or to investigate fraud, safety incidents, or misuse of the service.

We retain inquiry and communication records for as long as reasonably necessary to respond to you, coordinate bookings, keep internal business records, resolve disputes, and comply with legal obligations.

Retention periods may vary depending on the nature of the request, whether a booking was completed, and applicable business or legal requirements.

We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website or electronic transmission method is completely secure, so we cannot guarantee absolute security. You should avoid sending highly sensitive information through unsecured channels unless necessary.

You may contact us to request access, correction, or deletion of personal information you have provided to us, subject to applicable legal and operational limitations.

You may also ask us to stop using your information for follow-up communications related to new inquiries or non-essential updates.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through the website.

If you believe a child has provided personal information to us, contact us and we will review the request and take appropriate action.

Our website may contain links to external websites, social platforms, or communication channels. We are not responsible for the privacy practices of third-party sites or services.

We encourage you to review the privacy policies of those third parties before sharing information with them.

We may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices, or legal requirements.

When we make material updates, we will revise the effective date shown on this page.